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Getting Started in Management – Training for Supervisors/Team Leads

Start Date

02/11/2027 9:30 am

Duration

4-days Online 9.30am-12.30pm

Location

Online

Certificate

ITOL Digital Certificate

Cost

€195
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A team in a course environment learning management skills.

Programme  Overview

This 2-day programme (online x 4 workshops) for emerging supervisors/managers is designed to help you develop your management and leadership skills. Develop your ability to lead, motivate and inspire whilst facilitating innovation and change to achieve results. Increase business performance through improved people management and understand a supervisor’s responsibilities.

This course is available both in-class (2-days) and online (4 x 3-hour virtual classes), based on demand.

The programme includes a professional profile report and a coaching session following the training days. The coaching date will be secured upon commencement of the programme.

Upcoming Dates:

November 2nd, 9th, 16th & 19th

2027 TBC 9.30-12.30

Feedback from attendees:

“Good prepared course, without “water”. All information provided was useful for managers job and relevant. Excellent case studies.”

“Training was to a high standard, and extremely beneficial to me moving forward through my career.”

“I’ve been doing my role for two 2 years in a very busy main dealer workshop with 16 technicians, I thought I’d seen it all till I did this course and saw there is more to see and to improve in my daily job.”

“I learned a lot, it was very effective and interactive training, I recommend it to anyone who is trying to gain more experience and learn the next steps of their career.”

Training Cancellation Policy:

7 working days cancellation notice required (unless otherwise advised via Training Provider). A no-show incurs a 100% cancellation fee. Substitute participants are permitted, please inform RES of any changes.  RES reserves the right to cancel any courses in the event of insufficient bookings or amend arrangements for any course.

This Rural Enterprise Skillnet programme is co-funded by the Government of Ireland, the European Union, and network companies.

www.eufunds.ie

Learning Outcomes

  • Evaluate your personal and professional goals.
  • Understand how to build trust and relationships with the important criteria for effective feedback.
  • Discuss the importance of meeting management and delegating effectively.
  • Enhance your ability to communicate with others in meetings and difficult situations.
  • Learn simple problem-solving techniques that can be applied to all problem types.
  • Discover how you can prepare for and embrace the forces of change.
  • Understand the challenges of management
  • Create an action plan for developing your career as a manager.

Who is this course for?

  • Team Leads
  • Newly promoted employees
  • Supervisors
  • Managers

 

Testimonial

Kieran Gavin, Proampac. Starting in Management:
“I found the course very useful when introducing any changes and the importance to
talk to people before changing anything.”

Modules

Full content available from manager@reskillnet.ie

A Supervisor’s Responsibilities –Participants will talk about their responsibilities to themselves, their employer and their employees.

Making Plans-Participants will learn how to use the urgent-important matrix to plan and prioritise and will also be given a framework for planning.

Leadership-Here participants will look at different leadership models, including the Direction-Support model.

Synergy-This module will begin looking at teamwork by exploring synergy: when the whole of the team is more than the sum of the parts.

Trust-Participants will discuss why trust is so important in a team environment and how to build trust.

Team Development-This module will educate participants about Tuckman and Jensen’s four stages of team development and how leaders can help teams at each stage.

The Communication Process-Participants will learn a three-step model to use with employees who are agitated in some way (for example, excited, frustrated or angry).

Motivation-Here participants will talk about three approaches to motivation: the carrot, the whip and the plant.

Change-Preparing for change.

Orders, Requests, and Suggestions-During this module, participants will learn about these three types of instructions.

Trainer Profile

Chris McDonagh is the Founder and Senior Partner of CMD Group and a leadership trainer, management consultant, and business advisor working across Ireland, the UK, and Europe. With over 31 years’ experience, he supports organisations to develop confident leaders, strengthen management capability, and build positive, high-performing workplace cultures.

Known for his engaging, practical style, Chris delivers learning that is motivating, insightful, and immediately applicable. His work is grounded in a strong belief that people come first, shaping his approach to leadership development and organisational change.

Employed Trainee Profile Form

Our training programs are open to all private or commercial semi-state companies based in the Republic of Ireland.
I am currently employed and a resident of the Republic of Ireland, therefore I am eligible to attend the course at the part-funded rate.

Getting Started in Management – Training for Supervisors/Team Leads

Please tick the box below to confirm you have read the our data policy below. Thanks:

Welcome to Rural Enterprise Skillnet.

To register for this course, please read the data privacy statements below, and complete the form above.

Because this programme is partly or fully funded by Skillnet Ireland through the National Training Fund and the Department of Further and Higher Education, Research, Innovation and Science (DFHERIS), we must collect information (data) about you.

Rural Enterprise Skillnet (data controller) collects your personal data to manage your participation and meet our funding obligations. Your data is handled securely and in compliance with the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988 – 2018.

Legal basis for processing your data

Rural Enterprise Skillnet relies on the lawful basis of consent under Article 6(1)(a) and contractual necessity under Article 6(1)(b) of the GDPR to process your personal data. This means we need your information to:

  • Register you for the course
  • Deliver and manage the training
  • Make sure the course is effective (we may ask for feedback later)
  • Tell you about future courses or events (only if you opt in)
  • Comply with our funding obligations (share your information with Skillnet Ireland), and
  • Assist in preparing anonymous statistics for Government Skills Policy

Skillnet Ireland relies on the lawful basis of legal obligation under Article 6(1)(c) of the GDPR, as it is required to process personal data to comply with its funding agreement with DFHERIS, including oversight of public monies and reporting obligations.

Data Protection and your rights

 

We store your information securely and only for as long as needed

You have a right to:

  • ask for a copy of your data,
  • correct inaccurate information, and
  • ask us to delete it in certain circumstances.

To find out more about your rights and how your data is processed, see the Trainee Data Privacy Notices:

  • Trainee Data Privacy Notice – pdf

Rural Enterprise Skillnet Privacy Notice – Privacy Policy – Rural Enterprise Skillnet or request a copy from your training provider.

Contact Details

If you have any questions, please contact: